we are confectionery soaps co.
it's the most wonderful time of the year
Confectionery Soaps Co. is a woman-owned small business that brings the magic to YOU! Our all-natural, handmade bath, body and home products are where high-quality meets whimsicality.
Frequently Asked Questions
YES! We ship internationally and are proud to share we have CSC customers all over the globe. Please note, ALL customers are required to pay for their own shipping, but we do our best to reduce the possibility of additional duties/fees that may arise while in transit.
CSC is currently working on an 8 business day fulfillment turnaround time, BUT we strive to be faster. This turnaround does not include USPS delivery, this is simply our fulfillment. ("Business Days" do not include Saturdays, Sundays, Holidays, and/or day of purchase) Please exercise patience and kindness as you wait for your magic mail to arrive. Once again, we are striving to be a lot faster than the 8 business days. In order to place an order with us, you must agree to our Terms & Conditions and this is mentioned in our terms. By agreeing to our terms, you agree to understanding this fulfillment policy in its totality.
Please note that we fulfill orders in the order in which they are received. Our fulfillment turnaround time is approximately 8 business days. Once fulfilled, you will be automatically sent a USPS tracking number where you will be able to track your own order! We do not have any special back end visibility into USPS tracking systems, so what you see is what we see. If it has exceeded 8 business days since you ordered (business days do not include Saturdays, Sundays, holidays, and/or day of purchase), we encourage to then reach out to CSC and we will help remedy the situation! We care SO MUCH about your experience with CSC, so please communicate to us if you believe there might be a potential issue. If you inquire about order status before the 8 business day mark, we cannot guarantee your inquiry will be replied to.
TO US, YOU ARE MORE THAN JUST A CUSTOMER!
Testimonials
Jordan L.
I started using CSC back in their Etsy days - I am SO glad they've expanded. From natural to themed bath bombs, they have something for every mood!
Emma G.
I order from the UK and never miss a launch! Every product takes you on a magical journey... My favorites are the hair products: I smell like a fairy tale. The best!
Dawn H.
I've loved everything so far, but my favorite has been the candles. Each candle also has its own special label that makes it stand out. I highly recommend CSC!
Ryan A.
I always buy CSC products for my partner and she loves it. They gift wrap all of their packages with tissue paper and ribbon, I appreciate the detail.
We want to hear from you!
Issues, concerns or want to say hi?
We're passionate about empowering our customers and want to make sure that you have the best possible experience with Confectionery Soaps Co. If you have any questions or concerns that need to be addressed (or want to tell us your hopes and dreams!), please don't hesitate to get in touch.
